Posts Tagged ‘email’

I’m on a blog. | Weekly Roundup

July 23rd, 2010 by Elizabeth Ricca

A weekly roundup of interesting reads from the online world of nonprofit communications. Follow me on Twitter @elizabethricca or check out my Delicious bookmarks for more noteworthy links.

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First impressions | Weekly Roundup

July 2nd, 2010 by Elizabeth Ricca

A weekly roundup of interesting reads from the online world of nonprofit communications. Follow me on Twitter @elizabethricca or check out my Delicious bookmarks for more noteworthy links.


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A picture is worth 35.7 tweets | Weekly Roundup

January 29th, 2010 by Elizabeth Ricca
  • They say a picture is worth a thousand words—a rare opportunity in a 140-character world. Are you using social media to share photos of your organization’s mission in action? Social Media 4 Good offers some tips and lessons learned about using Flickr for nonprofits.
  • Twitter trends have gone local, which means that your issue hashtag can get some attention even without hitting the global top ten. Will this change the gameplan for your next online outreach campaign?
  • The carnival is back in town!  The nonprofit blog carnival, that is. This month’s theme: online outreach on a budget, hosted by IssueLab. Meet you at the midway.
  • The disaster in Haiti has mobilized thousands of new donors. But how can organizations turn crisis fundraising from a one-time interaction into a lasting relationship? Mark Phillips examines several organizations’ conversion strategies on his Queer Ideas blog.
  • Steve MacLaughlin shares some thoughts on what not to do when sending an email fundraising appeal. ‘Fess up: is your nonprofit guilty of any of these email “crimes”?
  • Wish people would just look it up instead of asking you? Say it with snark at www.LetMeGoogleThatForYou.com.

A weekly roundup of interesting reads from the online world of nonprofit communications. Check out my Delicious bookmarks for more noteworthy links.

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Home(page) for the holidays | Weekly Roundup

December 18th, 2009 by Elizabeth Ricca
  • Can website visitors see the donate button on your homepage without scrolling? A new tool from Google Labs shows you what percentage of website users (on average) can see any given area of your page when they open it up in their browser. (Of course, there are those who would argue that it doesn’t really matter.)
  • On Social Media Today, Angela Connor suggests making a new year’s resolution to fight online overload by opting out of email lists and communities that aren’t helpful to you anymore. Good advice, and also an important reminder to think about your nonprofit’s email strategy. If one of your subscribers were to go through her inbox ready to hit the “unsubscribe” button, would your emails be interesting, engaging, and helpful enough to survive the purge?
  • You know your organization should think about doing more in social media. But your staff is already too busy. Can’t you just bring in an expert to do the tweeting? On Social Media Explorer, Chris Garret speaks to the pros and cons of social media outsourcing. The bottom line: don’t outsource your relationships.
  • When a visitor to your site clicks on a broken link or mistypes a page address, what do they see? If it’s the standard “page not found” message that your server automatically displays, you’re missing out on a fun and easy opportunity to showcase your brand. For examples and tips on making the most of your 404 Error pages, check out Heather Gardner-Madras’s post on the Idealware blog.
  • In this season of Black Friday sales and mile-long wish lists, one nonprofit fundraising campaign invites you to take a stand against shopping: choose an item, don’t buy it, and donate the money you would have spent instead.

A weekly roundup of interesting reads from the online world of nonprofit communications. Check out my Delicious bookmarks for more noteworthy links.

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If a twitterer tweets and no one responds… | Weekly Roundup

November 6th, 2009 by Elizabeth Ricca
  • If a twitterer tweets and no one responds, did it make an impression?
    Maybe! Don’t despair if your social media efforts don’t seem to be generating much buzz—check out these helpful tips from Alexandra Samuel on Conversation Starter for how to foster conversation and respond to the silence.
  • Do you personalize your emails? It sounds daunting, but you may be surprised at how much you can do with data you probably already have. This post from Aimy Wiley of the Capital Area Food Bank of Texas gives pointers for tailoring your emails so they get more attention and raise more dollars.
  • Google is king of the search castle, but Bing has pretensions to the crown. Have you checked to make sure your nonprofit’s website shows up in Bing.com searches? If it doesn’t, Wild Apricot blog will tell you how to fix it.
  • It’s almost the new year, and you know what that means: lots of articles speculating about what’s coming in 2010. David Armano is ahead of the curve with an interesting post about emerging trends in social media.
  • Trying to figure out how to engage your community using social media? Consider using social tools in conjunction with your nonprofit’s next event or conference—i On Non-Profits has some ideas to get you started.

A weekly roundup of interesting reads from the online world of nonprofit communications. Check out my Delicious bookmarks for more noteworthy links.

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A clever cultivation stumbles at the finish line

September 29th, 2009 by Elizabeth Ricca

Don't stumble through the finish

Don't stumble through the finish


A few weeks back, I had a disappointing online interaction with a nonprofit, and I think it serves as a cautionary tale about creating too many barriers to signup or participation online.

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Puppets and festivals for nonprofits | Weekly Roundup

September 11th, 2009 by Elizabeth Ricca
  • Q: What could be better than a great video about social media?
    A: A great video about social media starring a puppet.

    Check out this excellent video tutorial from the Case Foundation’s Gear Up For Giving initiative, in which Click Daley, a digitally-savvy puppet, explains all the social media basics for nonprofits.
  • Twestival is upon us! Twestival, a fundraising effort organized and promoted on Twitter, is bringing a local focus to its second annual weekend of innovative fundraising (September 10-13). Learn more about how you can join in the fun, or check out the Twestival site to find out what exciting fundraising events are going on in your neighborhood.
  • You have social media, and you have email. What about social media in your email? This is the best idea since peanut-butter pretzels.
  • Do you tend to look at your nonprofit’s website analytics through a microscope when a magnifying glass would do the trick? Here’s a thoughtful post from NTEN with tips for honing in on the most important aspects of your web traffic data, so you can be confident that you’re seeing the forest as well as the trees.
  • If your nonprofit’s Facebook page activity is occasional at best, make the most out of those rare status updates by posting on a Tuesday or a Wednesday. According to a recent report, these two days boast the highest average click-through rates, with a precipitous drop on Thursday. I guess by the time Thursday rolls around, we’re all too excited about our own weekends to read about anyone else’s.

A weekly roundup of interesting reads from the online world of nonprofit communications. Check out my Delicious bookmarks for more noteworthy links.

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Shopping, dating, and social media for social good | Weekly roundup

August 28th, 2009 by Elizabeth Ricca

I’m at Mashable’s Social Good Conference (#socialgood for you Twitter types) this Friday—check out the live stream or follow me on Twitter @bigduckliz for highlights.

A weekly roundup of interesting reads from the online world of nonprofit communications. Check out my Delicious bookmarks for more noteworthy links.

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Looking for a simple way to get new donors? Show them who supports you.

July 15th, 2009 by Farra Trompeter

Whether it be in a webinar, workshop or meeting, Sarah and I often get asked for ‘best practices’ around how nonprofits are building their lists and attracting new donors.  Our answers of course range based on who we are talking to, but they always start with recommending a good strategy with tactics that connect back to an organization’s mission, audiences, and resources.  One of our favorite ideas to share is the use of a donor profile or testimonials.  Showing who your donors are and why they support your organization, can not only serve to validate existing donors, but it can help attract new ones–who might see themselves in your profiled donors.  And what’s great about this idea is that any organization can start profiling donors immediately (assuming they have a newsletter, enewsletter, website or other channel to do so).

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Want to make sure your emails are being read? Start with a great subject line.

July 8th, 2009 by Elizabeth Ricca

In our July enewsletter, we’ve compiled some tips for making the most of your email subject lines. And while we’re on the subject, here are some especially effective nonprofit email “envelopes” we’ve seen recently.

  • From: Chelsea Clinton
    Subject: For the dads in your life
    A Father’s Day appeal to support the Clinton Foundation, sent from a name that is both recognizable and clearly relevant.
  • From: Gail McGovern, American Red Cross
    Subject: Your vote changes lives
    A direct and emotional appeal, in an effort to drum up votes for Target’s “Bullseye Gives” challenge.
  • From: Bill Piper, DPA Network
    Subject: Michael Jackson and 70 More Americans Every Day
    Sent a week after Michael Jackson’s death by accidental drug overdose, it references a very high-profile news story and makes a clear tie-in to the Drug Policy Alliance’s work.
  • From: Sierra Club
    Subject: Help Gov. Sanford Find the Appalachian Trail
    Uses a clever reference to current events (it blasted just a few days after the scandal broke over the governor of South Carolina) to promote the launch of an online community.
  • From: Patrick Schmitt, MoveOn
    Subject: Will Brooklyn fight for the public option?
    A locally-targeted call-to-action makes good use of the neighborhood connection to capture attention, and feels personal without being too spammy.
  • From: ASPCA
    Subject: Fireworks and Your Furry Friend
    A timely message sent on July 2, as many pet lovers begin to worry about how their animals will respond to fireworks.
  • From: Mitch Stewart, BarackObama.com
    Subject: Can I run this by you?
    A recognizable name asking for the reader’s opinion sparks curiosity.
  • From: Jewish Funds for Justice
    Subject: 12 hours left to double your gift!
    A to-the-point fundraising appeal that’s specific and communicates a good sense of urgency.

Have you seen any good subject lines lately? Share your favorites in the comments.

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