Posts Tagged ‘messaging’

What nonprofits can learn from the Old Spice guy.

August 10th, 2010 by Sarah Durham

Have you seen those great new commercials for Old Spice? If you haven’t, check out the ‘I’m on an internet’ channel on YouTube before you read this- and get ready for a good laugh.

I love these commercials because they’re funny, smart, memorable, and undeniably Old Spice. There are lots of ads that make you laugh but are so loosely tied to what they’re selling that you’ll remember the ad but not the product behind it a day or so later. Entertaining, perhaps. Good for sales? Probably not.

Old Spice did a several really smart things with this campaign that any business–including a nonprofit–can learn from.

  1. They didn’t ignore their reputation. Old Spice embraced their reputation as an old-school manly cologne/product, and all of the possible clichés that come with it. Then they turned them on their head–making it current, funny and hip. Your organization’s reputation is key to your brand’s success, and it’s hard to control or shape. Why not admit what’s working and what’s not and use it- rather than fight it? (more…)
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Jamie Oliver: for Better or for Worse?

February 24th, 2010 by Madeleine Milan

If you don’t already know who Jamie Oliver is, chances are you soon will (for better or worse…)

Jamie’s a British celebrity chef on a crusade against the obesity epidemic. He wants everyone – from British school kids to ‘ordinary’ British people, and now, all of America – to ditch junk food and learn to cook healthy, happy, sustainable meals. On February 10, he won the 2010 TED prize for “transforming the way we feed our children” and at the end of March he has a new show starting on ABC about bringing his “food revolution” to America.

Being a Brit, I’ve known about Jamie Oliver for about 10 years, and have seen him change from a lone cheeky (read: annoying) TV chef into a global brand and powerful healthy food advocate (it’s widely accepted that his 2004 school lunch campaign was the catalyst for the UK government’s overhaul of school food spending and standards over the past five years).

He now not only has 10 cookbooks in print, a magazine in his own name and an MBE (that’s a shiny badge awarded by the Queen for services to her country), but he also has a foundation that helps disadvantaged young people learn a trade in the restaurant industry, and three ongoing campaigns to get healthy food to more and more people.

“That’s all well and good,” I hear you say, “but what’s it got to do with nonprofit communication?” Three things, that’s what:

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Words for Nonprofits to Avoid in 2010

January 26th, 2010 by Dan Gunderman

Recently, Lake Superior State University published its 35th annual List of Banished Words for Mis-use, Over-use and General Uselessness. It included terms from 2009 such as friend (as a verb—thanks, Facebook); Tweet (good luck not using that one, nonprofiteers); and chillaxin’ (which I’m pretty sure isn’t a word to begin with, but yes, it’s tremendously annoying and disturbingly ubiquitous).

Well, that got us thinking… What words do we nonprofit people overuse or misuse, and what terms are generally useless or shouldn’t be used?

So without further ado, here’s a short list (in no particular order) along with the reason(s) for its inclusion here:

System—This is a word of many meanings and yet no real meaning. We’re guessing there’s probably a clearer, more specific term within your English arsenal of words. Perhaps you use system to mean your organization’s workflow, or perhaps you mean the government. Consider using workflow or government.

Infrastructure—Unless you’re speaking of roads, rail, bridges, tunnels, power lines, or other public works, this is a word worth avoiding. Using infrastructure to discuss the people of your organization, for example, takes the humanity out of your work.

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What story are you telling your donors… and where are you telling it?

November 24th, 2009 by Guest Blogger

After a brief hibernation, the NYC chapter of NTEN’s 501 Tech Club [came roaring back last Wednesday night when nearly 40 people came together to meet their nonprofit techie peers. The draw? The chance to hear Farra Trompeter of Big Duck, Simon Moloney of Confer Analytics and Rebecca Willett of Planned Parenthood Federation of America discuss “Multi-Channel Fundraising: Strategies and Tools to Engage Donors through Integrated Campaigns.” It’s a fancy title that boils down to one question: are you telling a consistent story to your donors?

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Was Someone Asking about Vision, Mission, and Values?

September 8th, 2009 by Dan Gunderman

Oftentimes, we find that many of our clients ask the same questions at once. Recently, those questions have been around Vision, Mission, and Values Statements. The latest issue of the Duck Pond offers a basic explanation of each and when and where you might find them useful.

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Information is everywhere

August 4th, 2009 by Sarah Durham

If you enter the subway near Port Authority you might just pass through this. Yes, that’s right: H&M is advertising on the little spinning turnstile you have to push through to enter the subway.

Turnstile at Port Authority

Turnstile at Port Authority

Years ago, I read that the average American receives thousands of marketing messages every blooming day. I tried to find the exact source of that stat and found several references, ranging from 3,000 to 5,000 messages daily. This was, incidentally, back in the days before Facebook, Twitter, and other social media reshaped our communication habits. If I had to make an educated guess, I’d say that the average American receives at least 3,000 marketing messages daily, but the average wired American or urban American may be receiving closer to 10,000.

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New frontiers to conquer in volunteering, fundraising, and more | Weekly Round-Up

July 10th, 2009 by Elizabeth Ricca

Here’s to another lovely week of nonprofit communicating.

  1. A New York Times op-ed discusses the importance of messaging for causes and aid efforts, in terms that spark some disagreement in the nonprofit sector, as Allison Fine captures on her blog.
  2. If you’re reflecting on your organization’s use of social media, this social media guide from the American Red Cross is a must-read.
  3. As our attention spans get shorter and shorter, we look for commitments that come in smaller and smaller pieces. Enter microvolunteering! What do you think — could you put your volunteers to work a minute or two at a time?
  4. Still struggling to connect your Facebook fan base to your website audience? A new embeddable “Fan Box” widget lets you put the latest activity from your fan page right on your homepage.
  5. A great guest post on Beth’s Blog shares details and lessons learned from implementing a short, targeted Twitter fundraising campaign.
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