Posts Tagged ‘NTEN’

Social media organizing for nonprofits

August 20th, 2010 by Madeleine Milan

Wednesday night was 501 Tech NYC’s August meetup, so Farra and I headed off to Witness (this month’s kind hosts) to hear Deanna Zandt share her thoughts on social media, organizing and nonprofits from her new book, Share this! Social media organizing for nonprofits.

Rather than get tangled up in nitty-gritty tactics, the discussion stayed on big-picture themes for successful social media organizing – important stuff that’s easy to forget in the day-to-day reality of managing your social media presence.

Highlights included learning what Kermit the Frog can teach us about social media (answer: a lot) from Deanna’s Ignite presentation on the subject. Watch the video here, or take a look at my other key takeaways below.

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Beyond Viral Video – Crafting a Nonprofit Video Strategy

July 22nd, 2010 by Farra Trompeter

Last night I enjoyed a fascinating 501 Tech NYC meeting where Michael Hoffman of See3 Communications and Sara Fusco of Refugees International shared some great ideas about how nonprofits should be thinking about video as part of their communications strategy.

I’m embedding their slides below–so do take a gander.  Here are some of my takeaways:

  • The first question you should ask is not how long your video should be or how you’ll come up with something so hot it puts the Old Spice guy to shame, but how does video relate to your mission?
  • It’s not the number of views that count, but the eyeballs behind those views. Let the goals of your video and who you are trying to reach drive your creation–and how you measure its success.

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Who’s your mayor? (exploring nonprofits + Foursquare)

July 1st, 2010 by Farra Trompeter

Last night I had the pleasure of moderating a discussion between Naveen Selvadurai, co-founder of Foursquare and Shelley Bernstein, chief of technology at Brooklyn Museum at the monthly meeting of 501 Tech NYC. 501 Tech NYC organizes monthly meetups in cities nationwide for NTEN members and other nonprofiteers who wanna chat about technology, online engagement strategy, social media and more. I’m a proud co-organizer of our New York City group, along with my colleagues Thomas Negron of United Way of New York City and Charles Lenchner of Organizing 2.0 (Learn more and see if there is a 501 Tech NYC in your community here.)

Foursquare, and other location-based social networks like Gowalla, Whrrl, Causeworld and more are all the rage these days. And other sites and tools like Yelp and Twitter have added check-in and geolocation functionalities as well. Soon it seems like we’ll have more ways to check in than places to go. But I digress…

Enjoying a great view of Manhattan's skyline on the roof of Planned Parenthood Federation of America. (L to R) Charles Lenchner, Shelley Bernstein, Naveen Selvadurai, Farra Trompeter, and Thomas Negron.

Enjoying a great view of Manhattan's skyline on the roof of Planned Parenthood Federation of America. (L to R) Charles Lenchner, Shelley Bernstein, Naveen Selvadurai, Farra Trompeter, and Thomas Negron.

With all this energy and excitement around sharing your location and receiving points for it, it can be hard to keep up or even wrap your head around how this might be relevant to your organization. At last night’s event, Naveen shared some insight as to Foursquare’s many uses and growth (over 8 million users to date) and Shelley offered excellent pointers for how her nonprofit has embraced Foursquare. Here are some of my takeways, inspired in part by some of the great comments tweeted out via the #501technyc hashtag last night.

  • Many people still don’t know what Foursquare is. If you are one of those people — watch this video.
  • You can use Foursquare to change people’s behavior and inspire positive change. One of Foursquare’s first badges was the “gym rat“–awarded to users who check into a gym at least 10 times in 30 days. In fact, Foursquare was started as a response to the question, “How can we get better at living in our cities?”
  • A little competition can go a long way. Some people throw parties just to attract 50+ people to unlock the swarm badge or visit the same place again and again to become its mayor. For the Brooklyn Museum, they see the competition of mayorship as a source of identity and pride. They actively discourage staff from becoming the mayor and are sure to introduce themselves to the mayor at events and through its blog.
  • Your check-ins can be seen as a reflection of your personal brand. You can login to Foursquare (via its website) and see your “stats”. What do your check-ins, tips, to-dos, badges, etc. say about you?
  • Not sure if Foursquare is right for your organization? The folks at Brooklyn Museum select new technology based on how it connects to their mission of welcoming the community, activities within and around the museum, and access to data via APIs.
  • When it comes to what to share, when to check-in and who to accepts as friends on Foursquare, use your common sense. Not sure who someone is? Ignore their request. Don’t want people to know where you are? Don’t check-in there or be mindful of where you choose to share, when you do check-in. I have a friend who checks in to their “shrink’s office” and while I love to know they are taking care of their mental health, I’m a bit surprised to see them sharing this with hundreds of their Foursquare friends.
Earthjustice poster in San Francisco BART stations. For each check-in, a donor gives $10 to stop “unsafe oil drilling.”

Earthjustice poster in San Francisco BART stations. For each check-in, a donor gives $10 to stop “unsafe oil drilling.”

Were you there and have other insights to share or things you’d like to know about how nonprofits can benefit from Foursquare? Let’s talk–comment away!

And if you are looking to learn more about nonprofits and Foursquare. Here are some of my favorite articles on this topic:

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Special thanks to our wonderful hosts, Planned Parenthood Federation of America. If you happen to find yourself in New York City on July 21, come to our next meeting “Beyond Viral Video – Crafting a Nonprofit Video Strategy” with Michael Hoffman of See3 Communications and Sara Fusco of Refugees International.

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Where to find the ducks this summer

June 9th, 2010 by Jenna Silverman

People often ask us when and where we will be speaking, so here is a quick calendar of where you can find the ducks this summer. Come meet us at one of the following events:

June 11th- Fundraising Day New York
Sarah Durham will be giving a workshop in the morning and Big Duck will be schmoozing all day in the exhibit hall.

June 15th- The Young Nonprofits Professional Network of the San Francisco Bay Area
YNPN is hosting a networking event, featuring Sarah to talk about her new book, Brandraising: How Nonprofits Raise Visibility and Money Through Smart Communication.

June 16th- Fundraising Day San Francisco
In her keynote presentation, Sarah Durham, will inspire you to embrace your inner (and outer) communicator- and use it as a powerful tool to reinvigorate your fundraising. She will also be giving a workshop later in the day.

June 16th- NTEN Communications Roundtable
The monthly NTEN communications roundtable will be lead by Farra Trompeter, to answer your questions and listen to your comments on creating user centric websites.

June 17th- Inland Empire AFP, Riverside, CA
Sarah will be providing a workshop on how to link vision, mission, branding and beyond, with a particular focus on websites, social media, and other online channels. Register for the event here.

June 18th- Desert Communities AFP, Palm Springs, CA
To help celebrate their 50th anniversary AFP will host Sarah for a Brandraising session, followed by a luncheon. To learn more email: afpcadesert@gmail.com

June 23rd- DonorPerfect webinar
DonorPerfect is hosting a free Brandraising webinar for its members, as part of its series of industry experts, led by Sarah.

July 14th- NTEN Communications Roundtable
Farra will lead the monthly NTEN communications roundtable to answer your questions and listen to your comments on integrated outreach campaigns.

July 27th- Bridge conference, Washington, D.C.
As a part of the Marketing, Branding, and Communications track of the conference, Sarah will be leading a session on Brandraising online.

August 24-25th- DMA conference, New York, NY
Sarah will be joining Jeff Brooks on a blogging panel at the DMA conference in New York.

For a complete list of upcoming workshops and presentations visit our website: www.bigducknyc.com

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10 ways to embrace mobile @ your nonprofit

April 15th, 2010 by Farra Trompeter

I recently joined forces with two other nonprofiteers to co-organize NTEN’s 501 Tech Club New York City, a monthly meetup of nonprofit techies and the people that love them. Last month we dug deep into the topic of mobile communications with awesome presentations from Katrin Verclas of MobileActive.org, Jed Alpert of Mobile Commons, and George Weiner of Do Something.

Here are some mobile best practices I took from their collective wisdom:

  1. Build your list. Ask for cell phone numbers on all contact and reply forms. Invite Facebook fans and Twitter followers to share their cell phone numbers with you too. As you build your list, be sure to follow best practices regarding privacy and opt-in/opt-out language. The Mobile Marketing Association offers some great advice and suggested language.
  2. Ask your audience. Like with any new technology or communications tool, make sure it is something your audience wants before you jump in. iPhone apps are cool, but will your supporters really use one?
  3. Don’t assume you know who is using mobile. With mobile use growing fastest among African-Americans (who are also the most active users of mobile technology), mobile may be a great equalizer in the digital divide (more…)
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Notable quotables — some great things we overheard @ 10NTC

April 14th, 2010 by Farra Trompeter

Sarah and I just got back from three incredible days in Atlanta for NTEN’s 10th Annual Nonprofit Technology Conference (aka 10NTC). Jam-packed with lots of great ideas and knowledge sharing, we thought it would be helpful to share some of our favorite quotes from the sessions we attended or followed via the very active twitter stream. We also got some great suggestions from other folks who attended the conference as well. Taking notes at conferences can be fast and furious, so if we’ve lost anything in translation, let us know and we’ll update this list.

What people say about their work is marketing. Find a connection between what you want them to say and what they care about. KIVI LIROUX MILLER, Nonprofit Marketing Guide <@kivilm>

With social media you need to start by listening. You have to connect to convince. NANCY SCHWARTZ, Getting Attention <@nancyschwartz>

Eat your vegetables (website) before you eat dessert. Social media is dessert. JOHN A. KENYON <@jakenyon>

Stop worrying about your organization’s bottom line. Worry about your stakeholders’ bottom line and the rest will follow. WENDY HARMAN, American Red Cross <@wharman>

Sharing resources is harder mentally than it is technologically. AUDIENCE COMMENT during @ideaencore’s Ignite presentation

Your online engagement strategy should be 90% story, 10% technology. Find your audiences and adapt to where they are. GEORGE WEINER, Do Something <@georgecaweiner>

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