Posts Tagged ‘social media’

There’s a new mayor in town | Weekly Roundup

August 20th, 2010 by Elizabeth Ricca
  • Facebook has jumped into the location game this week with the launch of Places, an application that lets users “check in” to venues and share their real-time location with Facebook friends.
    What it means for nonprofits, and whether it will overtake, complement, or prove irrelevant to the success of similar popular applications like foursquare, remains to be seen. For now, a big initial concern is (surprise, surprise) privacy: check out this post from ReadWriteWeb for instructions on how to update your Facebook account privacy settings in light of the new features.
  • Should that button say “Donate” or “Give”? When in doubt, look to the data. Elliot Harmon on TechSoup Blog has put together a great post about the ins and outs of A/B testing, and how your nonprofit can use it to improve your communications.
  • Whether or not your nonprofit is active in social media, sooner or later, you’ll probably need to respond to a tough or touchy topic raised by a member of your community online. It can’t be avoided, but Chris Tuttle on NetWits Think Tank has put together some strategies and tips for how to approach sensitive situations when they arise.
  • Given the speed at which the digital world is changing, the future of online communications is unpredictable at best.  How can nonprofits make smart choices about where to invest time and energy online? Brett Meyer on NTEN’s blog reviews some recent prognostications about what’s to come on the Web, and breaks down what they mean for nonprofits.
  • Does your web writing need a makeover? Kevin Cesarz offers some helpful tips for structuring your online copy to let the content truly shine.

A weekly roundup of interesting reads from the online world of nonprofit communications. Follow me on Twitter @elizabethricca for more noteworthy links.

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Social media organizing for nonprofits

August 20th, 2010 by Madeleine Milan

Wednesday night was 501 Tech NYC’s August meetup, so Farra and I headed off to Witness (this month’s kind hosts) to hear Deanna Zandt share her thoughts on social media, organizing and nonprofits from her new book, Share this! Social media organizing for nonprofits.

Rather than get tangled up in nitty-gritty tactics, the discussion stayed on big-picture themes for successful social media organizing – important stuff that’s easy to forget in the day-to-day reality of managing your social media presence.

Highlights included learning what Kermit the Frog can teach us about social media (answer: a lot) from Deanna’s Ignite presentation on the subject. Watch the video here, or take a look at my other key takeaways below.

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Survey says… | Weekly Roundup

August 13th, 2010 by Elizabeth Ricca
  • Do you survey your supporters? On the Emma blog, Carolyn Kopprasch offers tips on how to craft your next survey so that it generates helpful responses and useful insight.
  • Email, snail mail, television, websites—name any communications channel, and I’ll bet we can find someone, somewhere, who has declared it “dead”.  These pronouncements are generally more sensational than they are accurate, but Steve MacLaughlin has proposed a compelling candidate for an obituary: single-channel communications. It’s a multi-channel world out there, friends.
  • Know you need to step it up in social media, but not so tech-savvy? Not to worry. Lindy Dreyer on SocialFishing has compiled a list of easy-to-use tools to get you started listening and responding online.
  • Your organization may not have the resources to implement a dedicated PR strategy, but you do have a website (right?). Make good use of your site to communicate with the media with the help of this handy checklist from Hannah Brazee Gregory on Philanthropy Journal.
  • Before you invest resources in that new campaign idea, why not make sure it resonates with your audience? Matt Howes on Frogloop suggests some tools and tactics for test driving your marketing concept before you build it out.

A weekly roundup of interesting reads from the online world of nonprofit communications. Follow me on Twitter @elizabethricca for more noteworthy links.

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Have you warmed up your online voice lately? | Weekly Roundup

August 6th, 2010 by Elizabeth Ricca

Speaking of the Carnival, the September edition will be taking place right here on the Duck Call. So sharpen up your blogging fingers, and stay tuned for more info in the coming weeks.

A weekly roundup of interesting reads from the online world of nonprofit communications. Follow me on Twitter @elizabethricca or check out my Delicious bookmarks for more noteworthy links.

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Take a bow, everyone | Weekly Roundup

July 30th, 2010 by Elizabeth Ricca

A weekly roundup of interesting reads from the online world of nonprofit communications. Follow me on Twitter @elizabethricca or check out my Delicious bookmarks for more noteworthy links.

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I’m on a blog. | Weekly Roundup

July 23rd, 2010 by Elizabeth Ricca

A weekly roundup of interesting reads from the online world of nonprofit communications. Follow me on Twitter @elizabethricca or check out my Delicious bookmarks for more noteworthy links.

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Take a dip in the refreshing waters of social media

July 21st, 2010 by Sarah Durham

As part of my summer reading binge, I’m just diving into Beth Kanter and Allison Fine’s important new book, “The Networked Nonprofit”. Beth and Allison couldn’t be a better-suited team to write about how nonprofits can use social media: both have been blogging on the topic (Beth writes Beth’s blog while Allison writes A. Fine blog), writing other books on networks and social change, and doing all sorts of neat related things.

The preface of their book includes this sage advice to its readers:
“…we ask for one thing in exchange: for organizational leaders anxious to jump into the what and how of social media, please practice using the tools yourselves. It’s the only way to discover social media’s power to change the way we think and work. We also hope you will trust the people within your organization to do the same, and encourage them to connect with the world in positive, creative ways.”

Amen, sistas!

I know from personal experience how important practicing using these tools is. Likewise, I know that you have to entrust and empower your staff to do the same on your organization’s behalf.

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The P@$$w0rd is… | Weekly Roundup

July 9th, 2010 by Elizabeth Ricca

A weekly roundup of interesting reads from the online world of nonprofit communications. Follow me on Twitter @elizabethricca or check out my Delicious bookmarks for more noteworthy links.

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Who’s your mayor? (exploring nonprofits + Foursquare)

July 1st, 2010 by Farra Trompeter

Last night I had the pleasure of moderating a discussion between Naveen Selvadurai, co-founder of Foursquare and Shelley Bernstein, chief of technology at Brooklyn Museum at the monthly meeting of 501 Tech NYC. 501 Tech NYC organizes monthly meetups in cities nationwide for NTEN members and other nonprofiteers who wanna chat about technology, online engagement strategy, social media and more. I’m a proud co-organizer of our New York City group, along with my colleagues Thomas Negron of United Way of New York City and Charles Lenchner of Organizing 2.0 (Learn more and see if there is a 501 Tech NYC in your community here.)

Foursquare, and other location-based social networks like Gowalla, Whrrl, Causeworld and more are all the rage these days. And other sites and tools like Yelp and Twitter have added check-in and geolocation functionalities as well. Soon it seems like we’ll have more ways to check in than places to go. But I digress…

Enjoying a great view of Manhattan's skyline on the roof of Planned Parenthood Federation of America. (L to R) Charles Lenchner, Shelley Bernstein, Naveen Selvadurai, Farra Trompeter, and Thomas Negron.

Enjoying a great view of Manhattan's skyline on the roof of Planned Parenthood Federation of America. (L to R) Charles Lenchner, Shelley Bernstein, Naveen Selvadurai, Farra Trompeter, and Thomas Negron.

With all this energy and excitement around sharing your location and receiving points for it, it can be hard to keep up or even wrap your head around how this might be relevant to your organization. At last night’s event, Naveen shared some insight as to Foursquare’s many uses and growth (over 8 million users to date) and Shelley offered excellent pointers for how her nonprofit has embraced Foursquare. Here are some of my takeways, inspired in part by some of the great comments tweeted out via the #501technyc hashtag last night.

  • Many people still don’t know what Foursquare is. If you are one of those people — watch this video.
  • You can use Foursquare to change people’s behavior and inspire positive change. One of Foursquare’s first badges was the “gym rat“–awarded to users who check into a gym at least 10 times in 30 days. In fact, Foursquare was started as a response to the question, “How can we get better at living in our cities?”
  • A little competition can go a long way. Some people throw parties just to attract 50+ people to unlock the swarm badge or visit the same place again and again to become its mayor. For the Brooklyn Museum, they see the competition of mayorship as a source of identity and pride. They actively discourage staff from becoming the mayor and are sure to introduce themselves to the mayor at events and through its blog.
  • Your check-ins can be seen as a reflection of your personal brand. You can login to Foursquare (via its website) and see your “stats”. What do your check-ins, tips, to-dos, badges, etc. say about you?
  • Not sure if Foursquare is right for your organization? The folks at Brooklyn Museum select new technology based on how it connects to their mission of welcoming the community, activities within and around the museum, and access to data via APIs.
  • When it comes to what to share, when to check-in and who to accepts as friends on Foursquare, use your common sense. Not sure who someone is? Ignore their request. Don’t want people to know where you are? Don’t check-in there or be mindful of where you choose to share, when you do check-in. I have a friend who checks in to their “shrink’s office” and while I love to know they are taking care of their mental health, I’m a bit surprised to see them sharing this with hundreds of their Foursquare friends.
Earthjustice poster in San Francisco BART stations. For each check-in, a donor gives $10 to stop “unsafe oil drilling.”

Earthjustice poster in San Francisco BART stations. For each check-in, a donor gives $10 to stop “unsafe oil drilling.”

Were you there and have other insights to share or things you’d like to know about how nonprofits can benefit from Foursquare? Let’s talk–comment away!

And if you are looking to learn more about nonprofits and Foursquare. Here are some of my favorite articles on this topic:

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Special thanks to our wonderful hosts, Planned Parenthood Federation of America. If you happen to find yourself in New York City on July 21, come to our next meeting “Beyond Viral Video – Crafting a Nonprofit Video Strategy” with Michael Hoffman of See3 Communications and Sara Fusco of Refugees International.

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Gosh. Social media are actually social.

June 16th, 2010 by Dan Gunderman

Shady characters lurking in dark corners. Predatory psychopaths waiting to pounce. Strange, sweaty creatures emerging from the alleyways. People who’ve never been to New York sometimes have this idea that the city is only what they’ve seen in Martin Scorsese’s Taxi Driver.

What you probably don’t know is that Taxi Driver is actually an allegorical film about the internet. Shady characters, predators, sweaty teenage boys. You may try to claim that Scorsese made his film in 1976, back before there was an internet, but I’m telling you: he knew, man. He knew.

And social media has thrown users another wicked curveball. What about privacy? We’re just supposed to put all of our information right out there? And Tweets—Tweets!—are now being indexed by both Google and the Library of Congress. Then the New York Times runs an article like this one, or your best friend tells you about PleaseRobMe.com, and all your fears of stolen identities and home theft are confirmed.

Still, don’t let your privacy fears keep you from exploring the social media. Despite the strangers, curious acronyms, and strange technical mysteries, the internet can be a real community. Every community has its bad apples, of course, but in our travels, we’ve found social media participants to be quite generous.

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