The art of giving good feedback

March 2010

A few months ago, Dan and Sonny, the fearless-except-when-fearful heads of our creative team, put together a lovely blog series about feedback. Over the years, we’ve found that good, honest feedback can make all the difference in having that new website, brand identity, marketing campaign, etc. be something you want to show off to participants, donors, advocates, funders, board members, and the like.

We got such a great response from our clients that we thought we’d send it out again to make sure you saw it. The series offers advice on how to give helpful (read: productive) feedback whether you are working with an in-house designer or writer, a freelancer, or an agency like ours.

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capacity-building, communications strategy, nonprofit management

Fundraising 2009 – was it good for you?

February 2010

2009 ended on a high note for many nonprofits whose year-end appeals raised more money online than in 2008.

• According to Network for Good, online giving in December 2009 grew 25% compared to 2008.
• According to Blackbaud, it grew 32%.
• The average online gift in December 2009 remained relatively the same as it was in December 2008. The average gift processed via Network for Good was $153 (a 4% drop), and the average gift processed via Blackbaud was $244.17 (a 2% drop).

Because most nonprofits raise nearly 50% of their online donations during the October-December time period, we follow year-end campaigns closely. (We even created a few year-end campaigns for our clients, but more about that in a future Duck Pond issue.)

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campaigns, capacity-building, fundraising, messaging

Goodies for 2010

January 2010
HAPPY NEW YEAR! Kick off your 2010 just right. Click here to collect a gift from each member of the Big Duck team. (More)
capacity-building, marketing, online

Brandraising: communicating more effectively

December 2009
Many nonprofits struggle when it comes to aligning their communications. Sarah Durham's book, Brandraising: How Nonprofits Raise Visibility and Money through Smart Communications weaves together best practices from for-profit strategic communications and the nonprofit sector to create a new model for effective nonprofit communications. (More)
branding, brandraising, capacity-building

Tweeting for dollars

November 2009
Everyone is using Twitter! Read on to get some great tips on how to run a successful campaign on this rapidly rising social messaging platform. (More)
capacity-building, online, positioning, social media

Shouting to be heard: communicating in a noisy era

October 2009
Getting your organization's message out in this day and age can be challenge. In this month's newsletter we give some tips on how to rise about the noise and reach donors effectively. (More)
capacity-building, communications strategy, positioning

That’s our Mission! Vision? No, our Values! Wait, What?

September 2009
Ever wonder what the difference is between Vision, Mission, and Values Statements? This short primer will help it all become clear. (More)
brandraising, capacity-building, communications strategy, messaging, personality, positioning

Do you have a social media policy?

August 2009
Whether you are sparking discussion or others are discussing you, your organization has a presence in social media. (More)
capacity-building, communications strategy, online, personality, social media

[Insert world’s best subject line here]

July 2009
Everyone’s emailing these days — your favorite shoe store, your local farmer, your doctor, your school, your parents. Use subject lines well, and make your nonprofit’s emails stand out from the pack. (More)
communications strategy, messaging, online

Beyond the RFP: Better, Stronger, Faster!

June 2009
More than ever, nonprofits are using RFP's (requests for proposals) as part of the process for determining which vendors or partners they'll hire. RFP's can help you gather information about a lot of different possible vendors or partners in one fell swoop. That's the good news. But there's also a dark side.... (More)
communications strategy, nonprofit management